Compatibility
Will Afrisun panels work with my power station?
Yes! Afrisun panels are compatible with most portable power stations including Bluetti, Ecoflow, Jackery, Goal Zero, and others.
Our panels include multiple output cables (DC, Anderson connector, USB-A, USB-C) to ensure compatibility.
Check your power station's input specifications (most accept 12-24V) and you're good to go.
Can I connect these panels to a standard 12V battery?
Yes, but you'll need a solar charge controller (MPPT or PWM) to regulate the charging.
Never connect a solar panel directly to a battery as it can damage the battery or cause safety issues.
Charge controllers are sold separately and cost between R300-R1,500 depending on features.
Weather Resistance
Are these panels waterproof?
Our panels are IP65 rated, meaning they're splash-proof and can handle rain. The solar cells and electronics are sealed
against water ingress. However, they're not submersible - don't submerge them in water. If it rains while your panel is out,
it's fine, but we recommend folding and storing when not in use.
Will they work in cloudy or overcast conditions?
Yes, but output is significantly reduced. On overcast days, expect only 10-30% of the rated wattage.
Partly cloudy conditions give you 40-60%. The panels will still generate some power, just much less than on sunny days.
Load-Shedding Use
Can I use this for load-shedding backup at home?
Yes! Many customers use our panels for load-shedding backup. The typical setup: Panel → Power Station (battery) → Your devices.
During the day, charge your power station. During load-shedding, run your essentials (router, laptop, lights) from the power station.
A 200W panel can keep a 500-1000Wh power station topped up for daily use.
How long does it take to charge a power station?
Depends on the panel size and power station capacity. Examples:
100W panel + 500Wh station: ~6-7 hours
200W panel + 500Wh station: ~3-4 hours
200W panel + 1000Wh station: ~6-7 hours
300W panel + 1000Wh station: ~4-5 hours
These are estimates assuming good sunlight. Real times may vary with weather and sun angle.
Warranty & Returns
What's covered under warranty?
Our 1-year warranty covers manufacturing defects and material failures. This includes faulty solar cells, defective wiring,
broken connectors due to manufacturing issues, and failures in the folding mechanism. Warranty does NOT cover physical damage
from drops, punctures, user modifications, or normal wear and tear.
Can I return my panel if I don't like it?
Yes! We offer a 30-day money-back guarantee. If you're not satisfied for any reason, return the panel in its original condition
(with all accessories and packaging) within 30 days for a full refund. You'll need to cover return shipping costs.
Delivery
Do you deliver to my area?
We deliver to all addresses within South Africa via courier. This includes major cities, towns, and most rural areas.
Delivery is free nationwide.
How long does delivery take?
Orders are processed within 1-2 business days. Delivery typically takes 3-5 business days depending on your location.
Major cities usually receive orders within 2-3 days. You'll receive tracking information once your order ships.
